WIDAGDO, Yohanes Martono; SEPTIAWATI, Pegi. Penerapan standar operasional prosedur pelayanan prima front desk agent untuk meningkatkan loyalitas tamu di hotel baron indah solo. Jurnal Kepariwisataan dan Hospitalitas, [S. l.], v. 8, n. 1, p. 338–344, 2024. DOI: 10.24843/JKH.2024.v08.i01.p21. Disponível em: https://ejournal4.unud.ac.id/index.php/jkh/article/view/2864. Acesso em: 22 aug. 2026.